CLIENT CONFIDENTIALITY

 

Why is client confidentiality important?

 

 

 

 

 

 

 

 

 

 

 

How do I assure my client that his/her information will be kept private?

Client confidentiality is very important when working with clients in a healthcare setting.  As a healthcare professional, it is important to assure your client that what they tell you will remain confidential and it is essential that you deliver on that promise.  It is not only a question of maintaining professionalism, but it is an important way to gain the client’s trust and confidence in you.  If the client feels that they cannot trust you, they may not share important information that can help you care for your client’s health.   Trust and confidentiality go hand in hand when it comes to providing your client with excellent care. 

One way to look at the issue of confidentiality is to put yourself in the client’s shoes.  How would you want to be treated?  When sharing personal details about your health, you want to know that the information will be kept private. So, remember to treat your client the way you would like to be treated by a practitioner.

Confidentiality is not just a matter of professionalism.  It is so important that the U.S. government has enacted extensive laws to ensure that a patient’s privacy is protected.

 

It is important to bring up the issue of confidentiality directly with your client.  Assure them that you understand the information they share is private.  The client’s personal information will only be shared with the mentor for educational purposes only. 

When you ask the client to sign the confidentiality agreement, you must sign it as well.  Your personal assurance and your signature are a reflection of your professionalism and integrity.  Do not jeopardize that integrity by sharing information about a client with anyone other than your mentor.